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FEES & APPOINTMENTS

Transparent session fees and flexible appointment options, available in person on the Sunshine Coast and via secure Telehealth across Australia.
Mind The Way bookings available online

Session fees

15-minute discovery call (required)

A brief phone call to meet your therapist, ask questions, and explore whether EMDR or counselling is right for you.  

Free

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Standard individual therapy sessions 

Supportive one-on-one 50 minute session, where we explore your challenges, goals, and emotional wellbeing. 

$205 per session

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EMDR intensives

A focused format involving 2–3 extended sessions scheduled over a shorter period of time.
Fees are discussed individually 

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Medicare rebates

With a valid Mental Health Treatment Plan from your GP, you may be eligible for a Medicare rebate.

Please read before booking

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​ONLINE THERAPY SESSIONS

Evening sessions are online only.

All appointments between 5-8pm are online only. All other times flexible.

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DISABILITY ACCESS

Our office in Caloundra is only accessible by stairs, however you can choose online appointments if needed.

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THIRD PARTY REFERRALS

We're unable to accept third party referrals from:​ DVA, WorkCover, Court mandated referrals, or provide reports or assessments for court matters or third parties. 

Please also note: we do not offer free or paid trial programs
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Appointment options

✓ In-person sessions in Caloundra, Sunshine Coast
✓ Secure Telehealth sessions across Australia
✓ Evening appointments available (online only)
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Booking your first appointment

The first step is a free 15-minute discovery call.
 

This provides an opportunity to ask questions, understand how EMDR therapy works, and determine whether this approach feels like the right fit for you. There is no obligation, simply a conversation to help you decide your next step.

Important policies

Payment for appointments

We require credit card details for all bookings and payment will be debited at the time of your appointment. We use the practice management software Halaxy, where data is protected by bank grade security and stored safely here in Australia.  These securely stored details will be used for any subsequent sessions, ensuring convenient payment. Scheduling an appointment requires setting aside time especially for that client and as such, a fee will remain attached to that session whether the clients attends or not - read more about our cancellation policy below.  ​ What about my rebate? You can provide us with your bank account details (which will again be kept securely) and your rebate will be automatically paid into your account by the external funding body ie. Medicare or NDIS.

Changing or cancelling appointments

We require a minimum of two full business days’ notice for the rescheduling or cancelling of any appointments.  Please note that the two full business days’ does not include weekends or public holidays. ​ You can contact us to arrange a telehealth video or telephone call if you find yourself in a situation where you’re unable to attend in person. However, if for any reason an appointment is rescheduled or cancelled less than two full business days prior, then 50% of the session fee will be charged. If you do not show for your appointment, the full fee will be charged. ​ We ask for a minimum two full business days for the following reasons: Ensures availability for others: this helps manage the schedule efficiently, ensuring that appointment slots can be offered to other clients who may be in need of timely support. Encourages commitment: clients are encouraged to commit to their scheduled sessions, which can contribute to more consistent progress and therapeutic outcomes. Respects the therapist's time: it acknowledges and respects the therapist's time and preparation for each session, helping maintain a sustainable practice and ensuring that the therapist can continue to provide high-quality care to all clients. ​ There will be no charge if your appointment is rescheduled or cancelled with more than two full business days' notice. ​ You cannot receive a medicare rebate for a late cancellation. ​ You can read more in our full Cancellation Policy and Privacy Policy. You can also view our Telehealth Policy, Social Media Policy, and our Record Keeping and Storage Policy.

Phone: 0421 875 279
Fax: +617 352 337 20

Email: admin@mindtheway.com.au


Practice hours:
Tuesday: 1:00 - 8:00pm*
Friday: 9:00 - 4:00pm

*5:00-8:00pm appointments online only
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For crisis or immediate mental health support
Lifeline: 13 11 14
Beyond Blue: 1300 22 4636
Emergency Services: 000
1800RESPECT:  1800 737 732
We  acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we work. We pay our respects to their Elders past, present and emerging. 
We are proudly an inclusive practice and an ally of the LGBTIQA+ Community.  
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